Compliments, Complaints & Suggestions


Optima Electrical Training prides itself on equal opportunities and an environment where learners come first. We have a dedicated team of people here to listen to any feedback you may have to include compliments, complaints or suggestions — let us help you!


If you have a complaint, you can collect a form to complete by emailing us at

If you wish to discuss your matter with our team please call us on 020 7117 2937

If you wish to make a written complaint then please send this to us at the following address.  We advise you to ensure this has been posted via some form of secure and confirmed delivery method to ensure we receive your letter.

Optima Electrical Training, Enterprise Centre, Beeches Road, West Bromwich, B70 6QE

Compliments and Suggestions

Your views are very important to us and help us to improve our services as much as possible. You can also use this form to send positive feedback in the form of compliments and suggestions. We will use the compliments received to congratulate our staff on doing a good job, share the best practice and suggestions to identify and learn how we can improve system