Student Support Services

It's important to know that student support is your point of contact for any assistance you may need during your academic journey.

Our student support team is dedicated to helping you succeed, and we offer a range of services and resources to assist you in achieving your goals. 

If you encounter any obstacles or challenges during your studies, don't hesitate to reach out to us for help.

Our student support team can be contacted on 0330 330 8489 from 9am until 4pm Monday thru Thursday. You can also email the team at studentsupport@optima-ect.com. We aim to respond to all emails with 72 hours of receipt. 

If you have a query in relation to an exam or an assessment, you can also email this request to: studentsupport@optima-ect.com.