REFUND AND CONFIDENTIALITY AGREEMENT

This Refund and Confidentiality Agreement (the "Agreement") is entered into as of the date this form is completed and submitted by the Receiving Party.

Parties:

Disclosing Party:
Optima Electrical Training, a:
☐ Corporation ☐ Partnership ☐ Limited Partnership ☐ Limited Liability Partnership
☒ Limited Liability Company
(“Disclosing Party”)

Receiving Party:
☒ Individual
☐ Corporation ☐ Partnership ☐ Limited Partnership ☐ Limited Liability Company ☐ Limited Liability Partnership
(“Receiving Party”)

The parties have indicated an interest in resolving matters relating to: the refund of course fees.

Total Amount to Be Refunded: £195
Please note: any course package discounts will be removed as detailed in our refund policy — www.optima-ect.com/refund-policy.

In connection with this matter, each party and its representatives (including directors, employees, agents, and advisors) may receive or have access to confidential and proprietary information. In consideration of this, both parties agree as follows:

1. Confidential Information

☒ All information shared by the Disclosing Party.

“Confidential Information” includes, without limitation:

• Business, financial, operational, and customer-related data;

• Pricing, contracts, marketing strategies, intellectual property, or technical documents;

• The terms of this Agreement and related negotiations;

• Any other non-public information disclosed in any form.

All such information remains the sole property of the Disclosing Party.

2. Non-Disclosure of Refund and Related Circumstances

Without the Disclosing Party’s prior written consent, the Receiving Party shall not disclose to any third party:

(a) the existence or terms of this refund agreement;
(b) the fact or amount of the refund;
(c) the reason(s) for the refund or circumstances leading to it;
(d) any discussions, negotiations, or correspondence concerning the refund.

This applies to all forms of communication, including oral, written, online, or otherwise, and shall survive termination of this Agreement.

3. Social Media and Public Statements

The Receiving Party agrees not to publish or share any information related to this refund or the services provided by the Disclosing Party on social media, review platforms, search engines, or any other public forum (online or in print) which could harm the reputation or operations of the Disclosing Party.

☐ During the course of the relationship
☒ From the date of this Agreement and for a period of ten (10) years, or for as long as the information remains confidential, whichever is longer.

4. Representatives

The Receiving Party shall ensure its representatives comply with the terms of this Agreement and shall be liable for any breach by such representatives.

5. Disclaimer

The Disclosing Party makes no representations or warranties as to the completeness or accuracy of the Confidential Information. This Agreement does not oblige either party to enter into any further agreement. Each party may withdraw from discussions at any time without liability.

6. Remedies and Penalties for Breach

Each party acknowledges that any unauthorised disclosure or use of Confidential Information will result in irreparable harm to the Disclosing Party. Accordingly:

• The Disclosing Party shall be entitled to seek injunctive relief, specific performance, and any other equitable remedies available in law;

• These remedies are in addition to, not in place of, other legal remedies;

• If a court determines a breach has occurred, the breaching party shall reimburse the other for all reasonable legal fees and expenses;

• Liquidated Damages: In addition, the Receiving Party agrees to pay the Disclosing Party £20,000 per breach of this Agreement, which both parties acknowledge to be a reasonable pre-estimate of the likely loss and not a penalty.

7. Notices

All notices must be in writing and delivered in person, by recorded delivery, or by email to the parties' designated contact addresses.

8. Termination

This Agreement shall terminate on the earlier of:
(a) the written agreement of both parties;
(b) the completion of all refund transactions; or
(c) ten (10) years from the date of this Agreement.

9. Amendments

No amendment or modification to this Agreement shall be valid unless made in writing and signed by both parties.

10. Governing Law and Jurisdiction

This Agreement shall be governed by and interpreted in accordance with the laws of England and Wales, and any disputes (including non-contractual claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.